Shipping & Returns

Processing time
Jewellery is usually shipped within 1 – 3 business days, larger orders can take 3 – 5 days.


Shipping to UK is free 2nd class, 1st class and 1st class signed (depending on the amount of the order), International there is a flat rate cost of £9.50 which is then sent tracked.

Please allow between 2 – 4 days for delivery in the UK and between 2 – 4 weeks for International deliveries.

During the holiday periods delivery can take longer and delays can also be caused due to customs, which i cannot be held responsible for.


Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

****As from July 1st 2021, customs and import taxes will be due on all sales to the EU. The costs will depend on the different countries and items bought. LynnsGemCreations is not responsible for any customs charges to the EU.****


Conditions of return
I gladly accept returns, exchanges and cancellations
Contact me within: 14 days of delivery (returns requests will not be accepted after 14 days from delivery)
Ship items back within: 30 days of delivery
Request a cancellation within: 4 hours of purchase

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for: Custom, personalised orders, or earrings, due to hygiene reasons.

Buyers are responsible for return shipping costs, unless the item arrives damaged, due to transit. Any returns must be sent back in the original packaging, any tags which may be attached, must still be intact. Refunds will not be given if the tags have been removed.


Questions about your order?
Please contact me if you have any questions regarding your order.